Due to the product’s prices that customer would prefer buy at CD-R King making its stores to be crowded and full of customers during business hours. And with this, customers would have to wait for a long period of time just to buy their needs. Even though they provide priority numbers, it does not help with the situation due to these problems:
- Manual issuance of receipts to every product being purchase by the customer.
- Slow service time of sales person,. Napakarami na nga ng tao eh pa bagal-bagal pa ang sales person.
- Lack of Sales Person.
It is a pain kung isang item lang ang bibilhin mo tapus kailangan mong mag wait ng for almost a hour. In my own perspective, I would suggest that:
- CD-R King should adapt automated issuance of receipts on purchase products.
- Increase number of sales person on the store but only on those times that customers are many.
- Train sales person to be quick in making transactions to the customer but see to it that customer is still entertained well.
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Use Case Description
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Data Flow Diagram